Crown Court Hotel - Inverness

Best hotel experience. We liked the fact that we chose crown court.

It was near the city centre and the building was nice

The shower didn't work properly, it was or too cold or too hot and impossible to regulate. The wi fi connection didn't work in my room and nobody did anything to solve the problem, I was just said to use the connection in the common space, which is not as confortable as using it in your own room, especially if you need it.

Location of hotel is good, staff friendly.

Badly in need of refurbishment Public rooms and bedrooms although did see into one room that looked as though it had already been upgraded and it did look nice,but Room 10 which I occupied and Room 2 which my cousins occupied were very tired to say the least.

Very friendly, good food, fairly convenient for shopping, pleasant surroundings and comfortable bedrooms with character.

Lovely hotel, lovely room, very helpful staff who smoothed over one or two teething problems when we arrived. Hotel very centrally situated. Food excellent. Reception staff most attentive. Loads of parking within grounds.

Friendly Staff, nice breakfast, good location

room was comfortable but not cleaned properly. The carpet had not been hoovered and there was a previous guest's sock in the wardrobe - so that hadn't been propeerly checked

The friendliness of thr staff and the meal in the restaurant

The only thing I didnt like was the fact there was not a mirror in my room to be able to dry my hair properly There was a mirror in the bathroom

It was comfortable and friendly. The food was good and it was in a convenient location.

There was some traffic noise.

Breakfast, evening meals and bar

No change of towels without complaining. Didnt empty room bin and replenish tea and coffee

Dated, shabby, in need of a makeover. . Very high price for poor accommodation and poor service. Unfriendly welcome from a scary, barking dog!

I stay in hotels frequently and cannot remember being so dissapointed previously. This was my first and last trip to this hotel. My main objection being the quality of the room in relation to the price. In my opinion it wold be best described as a guest house.

Staff were very friendly and helpful with directions etc

It was an exceptionally hot day (for Scotland!) and the windows seemed to have been painted shut, and there was no air con! Wasn't back until late in the evening though, so it didn't matter that much - but still a point loser for them.

The staff were very helpful and welcoming. The facilities were very quaint and quite unusual compared to other hotels I have visited.

Very friendly and accomodating staff. Close to Main Street and rather easy to find.

Hotel was good, fairley close to city centre but in a nice quite area. Room was on the surface clean however there were a few cobwebs round window & door frames. Staff were friendly. Lovely breakfast, Good value for money.